​Testimonials

Testimonials
There was a point where our son was well enough to be reintegrated into the community but, as parents, we didn’t know how to approach reintegration.
Step by Step really relieved us of that responsibility so that we could just be loving parents! They took ownership of our son’s wellbeing. Initially, he lived in a beautiful apartment in the Step by Step building and was under the watchful eye and experienced care of the staff. They met with him daily, organizing a schedule that he could handle, and reintroducing him into the community. They arranged several volunteer jobs and continuing education classes (we certainly didn’t have the connections to make that happen!), helped him learn how to cook and manage his money, helped him navigate medical appointments and prescriptions, and made sure he was getting the correct food and exercise. Particularly striking was the professionalism and respect the staff showed our son. They could see past the illness to the beautiful young man we knew. Our son progressed to the point where he was able to live on his own in an apartment nearby, still meeting with Step by Step bi-weekly, hosting dinner parties with the help of staff, volunteering, and getting a part-time job. This program is absolutely fantastic! The staff’s ability to develop appropriate goals then make sure they are met has been so helpful in rebuilding our son’s self-esteem. We could not be happier with Step by Step. We owe them a huge “thank you”!
– Parents of a client
When my son was still living at home and had difficulty
simply getting out of bed or getting to appointments, his SxS counselors gladly offered to come to our house to help him with these basic functional tasks. We have never come across such flexible, caring, and understanding counselors.
– Parents of a Client
With SxS we for the first time had the confidence and serenity to let go
draw back, and allow our son to wrestle with issues of independence and external controls, with supervision not by us, and also to allow him to experience the natural consequences of the world from which we had sheltered him.
– Parents of a Client
When I unexpectedly became the sole guardian for my brother, SxS quickly stepped in
to increase the support he needed during a difficult time. I live in a different state, but I know that my brother is well taken care of. The SxS case management team keeps me updated on a regular basis and is always available to answer my questions or discuss issues that come up. The team has created an environment that promotes my brother's independence while supporting him in the areas where he needs it.
– Sister of a client
One very helpful aspect of Step by Step’s support during the recovery process is that their work revolves almost exclusively around helping you
get better from your illness. It is empowering to have SxS's case managers offer so much support and guidance in your recovery journey. Their work is about you. It is a very individualized, personal, and kind healing environment that enables eventual recovery.
– SxS Client