Sathaporn, better known as Apple to everyone at Step By Step was born in Bangkok, Thailand. There, she earned her Bachelor of Arts degree in Economics in 1999. Apple came to the United States in 2001 on a student visa with the intention of learning Englishand signed herself up for an ESL
Apple decided to continue her education in the United States and between 2001 and 2014 found time to earn her MBA in 2005 and her MS in accounting in 2014, both from Southern New Hampshire University. Along the way, she managed to become a citizen, get married to her husband Brian, and pay for her education. She is proficient in Quick Books, ADP and Microsoft Office and is skilled in all aspects of financial statement preparation and reporting.
Apple joined Step By Step in March of 2015, feels strongly about the SBS missionand has quickly become an important part of the organization.
Nicole earned a dual Bachelor’s degree in Psychology and Criminal Justice from the University of New Hampshire in 2007. During her undergraduate work she gained experience in social services through residential counseling at an adolescent group home, and family work through the State of New Hampshire’s Department of Children, Youth, and Families. Following her graduation from UNH Nicole moved to the Boston area and began working as a case manager at SBS. She came to realize that in order to support her clients better she needed to gain more clinical knowledge and she enrolled at Boston University's School of Social Work as a part-time student.
Nicole completed clinical internships gaining experience advocating, counseling and navigating the mental health system. During her internship at a women’s homeless shelter she specifically worked with women and children who experienced severe trauma, substance abuse, and other adversities. During her time at the court clinic, Nicole assessed and counseled teenage youth and their parents. She facilitated various groups to educate young people on teen issues helping to reduce recidivism rates. She also conducted interviews and completed biopsychosocial assessments to assist in making recommendations to the court for treatment.
Nicole returned to SBS in the summer of 2011 following her graduation from Boston University with a Master's in Social Work. Shortly thereafter, she accepted the position of Residential Program Director and took on the responsibilities of overseeing the Residential Program. In 2014, Nicole received her LICSW and became SBS’s Clinical Director in early 2015. Nicole values the critical component of graduate field work and has acted as a field instructor for Boston University and Boston College’s graduate social work students. She is currently a member of Boston College’s Field Education Advisory Board helping to bridge the gap between graduate academics and field work experience.
Yves graduated American International College in Springfield, Massachusetts with a degree in Marketing and Communications. He has worked as a Vocational Counselor/Job Coach for nearly ten years in a variety of settings from adolescents dealing with developmental and psychiatric disabilities, to adults suffering with mental illness and substance abuse. Yves focuses on providing training, education and life skills to help individuals find meaningful employment which in turn increases their self-esteem, confidence, and quality of life. As a vocational counselor Yves assists individuals with resume and cover letter creation, job development, and on-site job coaching.
Yves has a strong background in special education,human services and vocational services and is currently attending Springfield College Boston campus where he is pursuing a Master's degree in mental Health Counseling. He facilitates several SBS groups including the well-attended Job Club. Outside of SBS Yves enjoys coaching wrestling to high school students at Cambridge Rindge and Latin High. He feels strongly that wrestling teaches discipline and helps teens build self-confidence.
Faith always knew she wanted to spend her career helping others and understanding why people act in the ways that they do. This led her to pursue a Bachelor’s degree in Psychology with a minor in English literature from Arizona State University and Barrett, The Honors College. Throughout her studies, she was able to combine her passions for both psychology and creative writing, culminating in her undergraduate thesis “Diagnosis” in which she analyzed human behavior through poetry. During her course of study, Faith worked with children with autism as a habilitation therapist, providing behavioral interventions and support to their families. During this time, she also interned at a variety of organizations including Jewish Family and Children’s Services in Arizona where she acted as a case manager for adolescents aging out of the foster care system who also had been diagnosed with mental health disabilities. These experiences helped foster Faith’s deep sense of empathy and desire to pursue a career in social services, specifically in the mental health sector. To do so,she moved to Boston to obtain her masters in socialwork from Boston University, graduating in 2015. While in school, her first year internship was at Step by Step, later transitioning into a part time case management position, and then a full time position. She also interned at Massachusetts Mental Health Center and worked as a therapist serving adults with severe and persistent mental illness and substance use disorders. While at BU and as a first year intern at Step by Step, she fell in love with group work, and obtained a group work specialization at BU. She has developed and facilitated a variety of groups including expressive arts groups, self-esteem building groups, sobriety support groups, and interpersonal skills groups.
Tressa believes her passion to become a social worker began as a child as she grew up with a family member who experienced mental health and developmental difficulties. She attended Bridgewater State College with a dual major in Sociology and Criminal Justice with a minor in Forensic Psychology. As part of her studies, she interned with the Plymouth County District Attorney’s Office as a victim witness advocate for the Domestic Violence Unit. Following graduation, Tressa began working for an adolescent group home for consumers of the Massachusetts Department of Children and Families who required short term assessment, stabilization and rapid reunification with their family and community. While working for the program she was promoted from direct care to residential supervisor. Tressa realized during her service that she wanted to expand her clinical knowledge and further her ability to provide care to consumers and enrolled in the Master of Social Work program at Boston University.
After completing her MSW, Tressa began working as the Intake Coordinator for an outpatient therapy clinic, completing initial diagnostic evaluations, treatment plans and making clinically indicated referrals to providers within the clinic. Additionally, she maintained a small case load of clients for psychotherapy and facilitated group therapy for the Intensive Recovery Program for consumers in early substance abuse recovery. For the past five years, Tressa has been working as a Crisis intervention Specialist for the Massachusetts Department of Mental Health. Tressa specializes in risk assessments, harm reduction, early trauma recovery and stabilization of consumers within the community and least restrictive setting. Tressa prides herself in her ability to think outside the box and achieve problem resolution with consumers. In addition to working for the Massachusetts Department of Mental Health, Tressa also provides per-diem psychiatric consultation for a community hospital’s Emergency Department.
Tressa is excited to be part of the SBS community and has been impressed by the individualism and philosophy of SBS services. Tressa provides valuable clinical support to SBS providers and consumers.
Laura has studied and worked in the field of social work for several years. She received a Bachelor of Social work degree from Siena College in Loudonville, NY in 2013. While attending Siena, Laura furthered her interests and passion for social work by working with older adults on the critical care and surgical units at a hospital and with adolescents at a public middle school. Laura took time off between undergraduate and graduate school and was able to travel around the world to South Africa, London, Spain and Portugal. After returning to the United States, she earned her Master of Social work degree in 2015 from Simmons College in Boston, MA in the Advanced Standing program. Before beginning any field work on U.S. soil, Laura had her first experience in the field in 2011while studying abroad and interning in San Ignacio, Belize where she worked with young children with developmental disabilities and their families, as well as with atrisk teenagers. During graduate school, Laura spent one year in a clinical internship working at an eating disorders clinic at Walden Behavioral Care in Braintree, where she worked with adults and adolescents at both the partial hospitalization and intensive outpatient levels of care. At the clinic she was able to strengthen her skills in individual and group therapy including CBT and DBT as well as broaden her knowledge of interdisciplinary fields including psychopharmacology and nutrition. Laura is an avid runner who is training for her first marathon and is interested in health and wellness. She takes a holistic approach to health and wellbeing and hopes to use these interests and experiences to best serve her clients at Step by Step.
Matt was welcomed into the SBS’s team as the Executive Director in 2014. Matt has dedicated his professional and personal life to ensuring that those living with cognitive, social, behavioral, and/or developmental challenges have the supports necessary to lead independent and fulfilling lives.
In addition to his passion for helping those in need, Matt has brought extensive experience and management skills to SBS. In 2007 Matt founded Inspire Choice a home and community Based behavioral support agency. After guiding the company to a multimillion dollar level, he merged Inspire Choice with Pediatric Health Care of Tampa FL, becoming the Vice President of Behavioral Health Services reporting directly to the President of the Board and its Directors. Before joining SBS, In 2012 returned to New England as an independent consultant dedicated to supporting nonprofits and small to mid-size for-profit social service agencies navigate the then rapidly changing healthcare market.
Matt received his BS from the University of Massachusetts and his MBA from the University of New Hampshire.
Allyson initially joined SBS in 2007 on a part-time basis bringing her more than twenty years of experience and expertise in the human service field. In 2010 she opted to become a full-time
SBS case manager.
Allyson has worked in a variety of direct care and administrative roles, predominantly in residential based programs. Allyson broadened her expertise with Autism and Asperger’s Syndrome, by working as a Residential Director at the League School of Greater Boston, and acting as part of an intensive residential support team for an individual with Autism. She earned her Bachelor of Science in Psychology from Bridgewater State College and received a Master Degree in Theological Studies in Pastoral Counseling from Boston University.
Whether supporting clients with daily living tasks or providing therapeutic programming, Allyson hasenjoyed the close client relationships that the SBS environment fosters. Allyson is respected by her peers and has proven to be a fierce advocate for her clients.