Marc Goldberg
Board of Directors

Marc Goldberg has been involved in helped to create new advances in healthcare for over 30 years, most recently as the co-founder and Managing Director of BioVentures Investors, a venture capital firm that invests in new commercial technology in the healthcare sector with a focus on novel diagnostics and diagnostic devices, medical devices, and similar new technology. Previously, Marc served as President and CEO of the Massachusetts Biotechnology Research Institute, and before that was Vice President, Finance and Corporate Development, CFO, and Treasurer at Safer, Inc., a developer and manufacturer of novel biopesticides and related products. Before Safer, he was Manager, Business Development at Genetics Institute, one of the earliest biotechnology companies where he also co-founded and served as founding president of the Massachusetts Biotechnology Council in 1985.

He served four terms as its President, and was a Director for 12 years. On his retirement from the Board, Governor Weld proclaimed March 18, 1997 as “Marc Goldberg Day” in Massachusetts.Marc has a long personal history and interest in gaining a better understanding and advancing new treatments of conditions caused by brain disorders, with both a mother and brother suffering from disorders and diseases of the brain.

He is currently a member of the Harvard Medical School Neuroscience Advisory Committee and has been significantly involved in the creation of the new Harvard Brain Initiative. He is also passionate about sports, and recently chaired the alumni association of former Harvard intercollegiate athletes, known as the Harvard Varsity Club. Marc earned his A.B. from Harvard College, his J.D. from Harvard Law School, and his M.B.A. from Harvard Business School. He is married to Lorri Veidenheimer, and collectively they are parents to six children.

Anne Berrigan, MSW, LCSW

Clinical Case Manager

Anne completed her MSW degree from Simmons University in 2018. After many years in the non-profit sector—the last decade as a statewide manager of a workforce development program, Anne made a career change into social work. She gained clinical experience working with homeless adults who have persistent mental illnesses, and with homeless families making the transition to permanent housing.

After obtaining her MSW, Anne became an in-home family therapist helping to stabilize families with high-need children and teens. A firm believer in the power of person-centered growth and change, Anne is interested in narrative therapy and “third wave” cognitive behavioral therapies that incorporate acceptance and mindfulness into behavioral health practice. She enjoys doing creative and mind-body activities during her free time including painting, jewelry making, cooking, yoga, and tango.

Board of Directors

Faith Breisblatt, MSW, LICSW
Clinical Director

Originally from Arizona, Faith received her Bachelor’s degree in Psychology from Arizona State University. During and after her course of study, she gained experience in the social services field working one on one with children on the autism spectrum and with teens with varying diagnoses aging out of the foster care system. She next moved to Boston to attend Boston University to pursue her Masters in Social Work with a focus in group work. While attending BU, she completed her first clinical internship at Step by Step and her second at Massachusetts Mental Health Center through the Department of Mental Health, further solidifying her interests in the mental health field, particularly in psychosis, substance use and group work. Since her internship, Faith has stayed with SBS and held a variety of roles including Case Manager, Senior Case Manager, Residential Program Director and her current role of Clinical Director. As Clinical Director Faith has been the driving force behind the enhancement of the residential program which now better meets the more varied needs of SBS’s clients. Faith has also developed many program initiatives within SBS and has developed a partnership with the organization Writers Without Margins, which brings creative writing groups to unconventional spaces and supports its members in becoming published writers.  In addition to her roles at SBS, Faith also serves as a consultant for Boston Senior Home Care and provides clinical supervision to the organization’s case managers and is also a facilitator for Writers Without Margins. When she isn't working, Faith enjoys live music, writing and poetry, photography, and staying active.


Accounting and EHR Coordinator

Sathaporn, better known as Apple to everyone at Step By Step was born in Bangkok, Thailand, received her Bachelor of Arts degree in Economics in 1999 and continued her education in the US where she earned her Master degree in Business Administration in 2005, and in 2014 earned her Master of Science degree in Accounting. She is also a certified notary and a current member of the American Payroll Association (APA).

Apple is an executive with extensive experience in driving finance operations and has hands on experience with operational streamlining and process improvement. She has an established track record of complex strategic planning and exceptional capabilities in financial control design.

At SBS as the Account & EHR Coordinator, she is responsible for the internal audit, payroll, taxes, accounts payable/receivable, and IT functions. Apples has given Step by Step the financial foundation needed to meet it current organizational goals and the platform to achieve scalability for future growth. Since Apple’s introduction into the organization in 2015, she has proven to be a versatile, high-performing professional who creates trust and confidence in both colleagues and clients. Personable yet driven, she feels strongly about the SBS mission and has become an indispensable part of the organization.

Nicole Chaggaris Wilson, MSW, LICSW
Senior Clinical Director

Nicole graduated from the University of New Hampshire with her undergraduate degree in Psychology and Justice Studies. She has worked in the mental health field for over 10 years in a variety of settings and populations including homeless shelters, the juvenile court clinic and residential settings. Upon receiving her Master’s degree in Social Work from Boston University Nicole accepted the position as Residential Program director and soon after was promoted to Clinical Director. Nicole has helped to solidify the clinical programming at SBS by incorporating evidence-based practices and providing clinical supervision to staff and graduate-level interns. She holds a certificate in Case Management from CADER as well as a certificate in Cognitive Behavior Therapy.  Nicole values the incorporation of clinical work in social work education and is a part-time advisor and seminar instructor to graduate students at Boston University’s School of Social work. She currently oversees both the residential and community-based programs and is always looking for ways to improve the delivery and types of services SBS offers.

Board of Directors

Dr. Corinne Cather is an Assistant Professor of Psychology at Harvard Medical School and Director of Psychology Services for the Schizophrenia Clinical and Research Program at the Massachusetts General Hospital Schizophrenia Program in Boston. Dr. Cather earned her undergraduate degree in biopsychology at Hamilton College in Clinton, NY and her doctorate in clinical psychology from Rutgers University where she received specialized training in cognitive behavioral therapy (CBT) and behavioral medicine. She completed an internship at the University of Medicine and Dentistry of New Jersey and joined the Massachusetts General Hospital (MGH).

She has extensive experience as a clinician-researcher with first episode/early psychosis as well as with chronic schizophrenia and she has developed a national reputation as a trainer in cognitive behavioral therapy in schizophrenia. Dr. Cather has also developed CBT for smoking cessation and relapse prevention tailored to smokers with schizophrenia and has been a co-investigator on a number of trials of combined smoking cessation pharmacotherapy and CBT that have formed the evidence base for smoking cessation treatment recommendations in this population.

She served as a consultant to the NIMH Recovery After Initial Schizophrenia Episode (RAISE) trial, the first randomized controlled trial of multi-component first episode services conducted in the US, involving 34 community-based clinics in 21 states between 2009 and 2013 and is one of several key trainers providing ongoing training nationwide in the NAVIGATE treatment model.

Tressa Rogers, MSW, LICSW

Clinical Support

Tressa believes her passion to become a social worker began as a child as she grew up with a family member who experienced mental health and developmental difficulties. She attended Bridgewater State College with a dual major in Sociology and Criminal Justice with a minor in Forensic Psychology. As part of her studies, she interned with the Plymouth County District Attorney’s Office as a victim witness advocate for the Domestic Violence Unit. Following graduation, Tressa began working for an adolescent group home for consumers of the Massachusetts Department of Children and Families who required short term assessment, stabilization and rapid reunification with their family and community. While working for the program she was promoted from direct care to residential supervisor. Tressa realized during her service that she wanted to expand her clinical knowledge and further her ability to provide care to consumers and enrolled in the Master of Social Work program at Boston University.

After completing her MSW, Tressa began working as the Intake Coordinator for an outpatient therapy clinic, completing initial diagnostic evaluations, treatment plans and making clinically indicated referrals to providers within the clinic. Additionally, she maintained a small case load of clients for psychotherapy and facilitated group therapy for the Intensive Recovery Program for consumers in early substance abuse recovery. For the past five years, Tressa has been working as a Crisis intervention Specialist for the Massachusetts Department of Mental Health. Tressa specializes in risk assessments, harm reduction, early trauma recovery and stabilization of consumers within the community and least restrictive setting. Tressa prides herself in her ability to think outside the box and achieve problem resolution with consumers. In addition to working for the Massachusetts Department of Mental Health, Tressa also provides per-diem psychiatric consultation for a community hospital’s Emergency Department.

Tressa is excited to be part of the SBS community and has been impressed by the individualism and philosophy of SBS services. Tressa provides valuable clinical support to SBS providers and consumers.

Thomas Caffrey
​Executive Director 

Thomas joined SBS in 2018. Thomas has over 20 years of experience in nonprofit management having previously served as Executive Director and Executive Regional Director for northeast offices of national and international organizations including Habitat for Humanity and CARE, Inc. He has a Bachelor of Architecture degree from Tulane University, a Master of Divinity degree from the Graduate Theological Union at the University of California, Berkeley and post graduate certification in Management of Community Organizations from Tufts University. Thomas joined Step By Step Supportive Services because of the needs he has seen in his own extended family and in the larger community for a better way of providing mental health support services and fostering client independence. In addition, he feels that SBS’s successful, individualized, client centered, evidence based approach needs to be available to all who could benefit from it.

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Our Team

Amber Frost, MSW

Clinical Case Manager

Amber began her academic career at the University of North Carolina at Wilmington, where she earned her Bachelor of Arts degree in Communication Studies. Upon completing her studies at UNCW she began working with AmeriCorps, providing social-emotional education to middle school students. Moved by the way her students responded to holistic education programs, she went back to school to pursue a Master of Social Work degree at Boston University. During graduate school, Amber worked with Boston nonprofit, More Than Words, as a masters-level intern. She then worked with Kaleidoscope Family Solutions, providing family therapy and support to clients. She also worked as a Care Coordinator at Newport Academy, offering milieu support and crisis management to clients. 

 Amber has worked with children, adolescents, adults, and families, providing them with the supports and tools they need to meet their goals. She prioritizes client-centered, compassionate care. Amber began her career at Step by Step in December of 2019 as a mental health worker. Upon graduating from Boston University she joined the SBS team as a Case Manager, where she utilizes motivational interviewing, solution-focused therapy, and cognitive behavioral therapy techniques in her work with clients. 

Arnie Rosenberg
Treasurer and CFO

Arnie Rosenberg serves as Step By Step Supportive Services’ Chief Financial Officer and Treasurer. He holds a B.S. from Northeastern University and an M.S. from Worcester Polytechnic Institute where he specialized in Material Science, Accounting and Business Management.

He has worked and consulted in a wide variety of fields including Environmental Testing, Biomedical Engineering, and Nanotechnology, and has taught courses in Small Business Management.He has managed/owned diverse companies including an office furniture company, an injection molding company, a janitorial supply company and a company located in Switzerland that manufactured components for the electronics industry.

Arnie was associated with Hebrew Senior Life the largest provider of elder care in the Boston metropolitan area, for more than 35 years where he variously served as Chairman of the Board, Treasurer, Vice President, and chaired all standing committees including the Development Committee.

During his tenure as Chairman he started a standing committee for Strategic Planning. In 2001 he received the Massachusetts Aging Council’s Board Leadership Award.

Arnie started with SBS as a consultant in 2012 and in short order became a permanent part of the organization. He considers himself very fortunate to have found a new career with an organization that provides incredible services for a population that is often forgotten or disenfranchised. Arnie and His wife Gail are the proud parents and grandparents of two daughters and five grandchildren.

Amanda Role, LMHC, ATR

Clinical Admissions Director

Amanda is a New England native who earned her Bachelor’s degree in psychology and studio art. Curious as to how the arts in therapy could serve as an avenue into oneself and others, she went on to complete her graduate studies in Clinical Counseling and Expressive Arts Therapy at Lesley University and soon became a Licensed Mental Health Counselor and Registered Art Therapist in the state of Massachusetts. Amanda has extensive experience working within nonprofit settings for at-risk populations. She has served as a clinician within partial hospitalization programs, day treatment, and residential treatment settings for adults experiencing persistent mental illness and other co-morbidities. As Step by Step’s Clinical Admissions Director, she aims to provide empathic guidance for all individuals based on their unique needs. Amanda makes every effort to establish a trusting environment with each individual she serves, using various strengths-based approaches including: DBT, ACT, harm reduction, and mindfulness-based practices. Additionally, she emphasizes the significance of holistic healing within her practice at Step by Step in order to best support an individual’s ability to access their inner resources and establish a life outside of treatment. Amanda’s integrated therapeutic approach encourages self-expression, autonomy, and forward momentum within one’s recovery journey.

Frank Massino
Chairman of the Board

Frank Massino is a licensed clinical psychologist by training, and has worked in a number of
therapeutic milieus during his career--inpatient psychiatric hospitals; community-based outpatient clinics; and private practice, to name a few.

On a more personal note Frank has a member of his nuclear family who has also struggled with issues related to mental health. So, Frank has experienced the delivery of mental health services as the family member of a loved one, as well. From both sides of the mental health equation, he has seen programs that have been run well and have made a difference, and he has seen those that have left much to be desired.No  program has inspired him as much as SBS.

Approximately 15 years ago, he was the Director of Mental Health services in a privately-owned facility servicing clients and their families in NYC.Despite the organization's potential, the Executive Director was a corporate attorney who struggled to run the organization--mainly because he failed to understand the clients' and families' challenges, and therefore was unable to structure the organization in a way that effectively met their needs. During his tenure, there was a 200% turnover rate of staff, and he saw the quality of client services begin to suffer. In response, he began to re-specialize focus to address organizational design and leadership development, in the
hopes that the facility's potential could be realized. Through that process, he developed a passion for applying his skills to help organizations get "healthier," and founded a consulting firm, the Institute for Performance Advancement, LLP, based in NYC. Since its inception, he has worked with for-profit and non-profit organizations of varying sizes with a range of challenges across industries.

He first heard about Step By Step when he called as a clinical reference on behalf of a potential client.As he learned more about the program, he was truly inspired that a program had gotten the clinical model "right." He agreed to become Step By Step’s Chairman of the Board and along with
the help of a dedicated Board and staff has helped guide Step by Step to where it is now positioned as a healthy and sustainable program that endeavors to lead the field in providing supportive services necessary to increase its clients' independence.